Edhardyoriginalses Shipping Policy

1. Introduction

Thank you for choosing Edhardyoriginalses for your streetwear needs! Our Shipping Policy is designed to provide you with clear and detailed information about how we process, ship, and deliver your orders. By placing an order with us, you agree to the terms and conditions outlined in this policy.

2. Order Processing

  • Processing Time: Once you place an order on our website, we aim to process it within 1 – 3 business days. During this time, we carefully review your order details, verify payment, and prepare your items for shipment. You will receive an order confirmation email shortly after placing your order, and a shipping confirmation email with tracking information once your order has been processed and dispatched.
  • Cut – off Times: Orders placed before 2:00 PM (Eastern Standard Time) on a business day will typically start the processing timeline on the same day. Orders placed after this time or on weekends and holidays will begin processing on the next business day.

3. Shipping Times

  • Estimated Delivery: We strive to get your stylish streetwear to you as quickly as possible. Estimated delivery times range from 6 – 12 business days. Please note that these are estimates and actual delivery times may vary based on factors such as your location, shipping carrier schedules, and potential customs delays for international orders.
  • International Orders: For international shipments, delivery times can be affected by customs clearance procedures. While we cannot control the time it takes for customs to process your package, we will do our best to provide you with accurate information and support throughout the process.

4. Shipping Costs

  • Domestic Shipping: Shipping costs for domestic orders are calculated based on the weight of your order and your shipping destination. You can view the estimated shipping cost in your shopping cart before finalizing your purchase.
  • International Shipping: International shipping rates are determined by the weight of the package, destination country, and any applicable customs duties and taxes. These additional charges, if any, are the responsibility of the customer and will be collected by the shipping carrier or customs authorities upon delivery. We recommend checking with your local customs office for more information on potential charges before placing an international order.

5. Shipping Carriers

We partner with reliable shipping carriers to ensure the safe and timely delivery of your orders. The specific carrier used for your shipment will depend on various factors, including your location and the size and weight of your package. You can track your order using the tracking number provided in your shipping confirmation email. The tracking information will be updated by the carrier as your package makes its way to you.

6. Package Tracking

  • Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing a unique tracking number. You can use this number to track the progress of your package on the carrier’s website. We recommend bookmarking the tracking page and regularly checking for updates on your delivery status.
  • Delivery Confirmation: Some orders may require a signature upon delivery. If this is the case for your order, you will be notified in advance. In the event that you are not available to sign for the package, the carrier may leave a notice and attempt redelivery or hold the package at a local pickup location.

7. Shipping Delays and Issues

  • Unforeseen Delays: While we make every effort to ensure prompt delivery, unforeseen circumstances such as severe weather, carrier service disruptions, or customs delays may cause shipping delays. If your order is significantly delayed, we will notify you as soon as possible and work with the carrier to resolve the issue.
  • Missing Packages: In the rare event that your package is lost or missing, please contact our customer service team at [email protected] within 7 business days of the expected delivery date. We will investigate the issue and work with the shipping carrier to resolve the problem. If the package cannot be located, we will offer you a replacement or a refund, depending on your preference.

8. Changes to the Shipping Policy

We reserve the right to modify this Shipping Policy at any time. Any changes will be posted on our website, and we recommend checking this policy periodically for updates. Your continued use of our services after any changes are made constitutes your acceptance of the updated policy.

If you have any questions or concerns regarding our Shipping Policy, please contact us at [email protected]. Our customer service team is here to assist you and ensure a smooth and satisfying shopping experience.